Terms & Conditions Policy

Discounts & Promotions

10% Off Sign Up Offer

By signing up to our email newsletter and text marketing you will receive a 10% off code direct in your email inbox and text inbox. This code applied to full price items only and excludes Robell Trousers.

Birthday £20 Voucher

If you choose to sign up to our email newsletter and you have added your Date of Birth to your customer account you will be automatically sent a £20 Birthday Voucher a week before your Birthday. Use the code sent in the discount field at the checkout to redeem. Discount applies to full price items only, minimum spend of £80, can be used once per customer, you have until 31st December to use your voucher and excludes Amazing Woman and Sandwich.

£5 Thank You Voucher for Leaving Us a Review

When you leave a review for the business or a product you will automatically be sent a £5 voucher to spend on your next order with us. Vouchers to be spent on full price items only, excluding Amazing Woman and Sandwich.

Seasonal Promotions

Seasonal Promotion Brand Exclusions. In accordance with our brand terms and condition's the following brands are excluded from all in season promotions Sandwich, Robell, Mama B, Thing, Mes Soeurs et Moi, Adini and Love Cocoa. These brands will be included in end of season sales in line with the specific brand guidelines, excluding Amazing Woman due to sale restrictions from the brand.

Special Offers

From time to time we will offer products at reduced prices, these items are available while stocks last and both the full retail price and the sale price will be shown. We also may issue exclusive discount codes to customers, only one of these discount codes can be used at a time. Any discounts, offers or online promotions cannot be used in conjunction with any other offers. Order total must be £99 or over after any promotion code has been applied to qualify for Free UK Next Day Delivery. Free Next Day Delivery promotion does not guarantee next day delivery, order must be placed before 3pm Monday to Thursday for next day delivery.

Free Gifts With Purchase

If you choose to return any of the items and the order value falls below the minimum order value you will no longer be eligible for the free gift and this will also need to be returned. If you decide to keep the free gift the value of the item will be deducted from the refund value of the returned goods

May Treat Amazing Woman & Yauvan

15% off Amazing Woman & Yauvan Code: MAYTREAT24 15% off Amazing Woman and Yauvan applies to pull price items only. Ends Midnight 31st May 2024.

Summer Loyalty

Minimum spend of £80. Redeemable on full price items only, excluding Amazing Woman, Yauvan and Lysse. Cannot be combined with any other offers. Expires Midnight 31st May.

Gemini Competition

Holiday bundle from Victoria

Competition to win a cap, towel & backpack bundle from Victoria. Entry via social media channels @geminiwomanuk on Instagram or Gemini Woman on Facebook via our pinned post | You must follow us, like the post & tag two friends in the comments to enter | You can share the post to your story for an additional entry | You can also enter via the competition link at the footer of our website/link in social bio | UK competition only | There is no cash alternative, and the prize will not be transferable | Gemini Woman have the right to change and/or terminate this competition at any time | Competition runs from 12pm on 1/5/24 - 12pm on 31/5/24 | Entries made after 11:59am on 31/5/24 will not be counted | A winner will be announced via our Instagram story at midday on 31/5/24 | We may also message you privately so you can claim your prize | Prizes not claimed within 24 hours will be reannounced | Good luck!

Newsletter Competition

Entry to our sign up to our newsletter competition: We are giving away up to £1000 worth of Gemini Vouchers. 4 Winners will be announced, 1 per season, by the last day in March, May, September and November, winning a £250 voucher each to spend online or instore at Gemini Woman. Only one entry per person is accepted. There is no purchase requirements to enter this competition. Each competition winner will be chosen at random and will be notified via email. The competition winner's name will be used to announce the winner on social media. The £250 voucher is non-refundable and non-transferable and no cash alternative will be made available. 1. Entrants must be 18 or over. 3. All parts of the prize are subject to availability and are not to be used in conjunction with any other offer. 4. The prizes are non-transferable, no change given and there is no cash alternative and prizes must be redeemed on the same date. 5. By entering this competition you are subscribing to Gemini Woman newsletters. 6. There will be one winner only. 7. Prizes are as described and there is no cash alternative. 8. The winner will be notified via email or social media from @GeminiwomanUK only, with further details about how to redeem their prize and will have 10 days to claim. Winner must claim the prize in its entirety. 10. Prize can only be delivered to addresses within the UK and will be delivered by Royal Mail. 11. Winners may be required to participate in some promotional activity. 12. Post the competition on your social media accounts and tag Gemini Woman for an additional entry. 13. Gemini Woman reserve the right to amend these terms and conditions and / or discontinue the offer at any time Loquax Competitions

Gemini Loyalty

The Gemini Seasonal Loyalty Vouchers are redeemable against full price items, with the exception of Amazing Woman and Sandwich Clothing. Voucher codes are valid for a single use. If you need to return your order, you can call us to re-spend your loyalty voucher. The Gemini Automated Loyalty Scheme, based on the accrued points and vouchers that are added to your account, are valid for 3 months from issue and are to be spend on full price items only.

Discrepancies

Whilst every care has been taken to ensure the description, specification and colours are correct at the time of issue, we cannot be responsible for slight variations.

Ordering

Once you have placed your order and paid for your order through our secure server you will receive an order reference number. On receipt of your order we will ensure that your order is expedited as quickly as possible, if we are unable to provide the goods or have an issue with delivery, size, stock or colour, we will contact you within 24 hours of receiving your order.

Pricing Policy

All the prices are correct at time of issue and are given in £ sterling. We reserve the right to change them. The prices shown have no hidden extras such as tax, delivery and insurance. These components are identified and added to your Shopping Basket.

Credit Card Payments

We are unable to accept Cards that are due to expire within the next FIVE Days. Card Details are checked and verified by a third party and goods are dispatched once authorisation has been obtained.

Privacy Policy

Gemini Woman is committed to protecting your privacy. We will only use the information that we collect about you lawfully. You may wish to know the type of information we will collect about you. These include, Name, Address, Telephone, Email Address and Credit/Debit card details. This information we will endeavor to keep up to date. If at any time you wish to check this information then please e-mail us and we will undertake to delete or correct any inaccuracies. We would never collect sensitive information about you unless we had your consent. If you have any questions/comments about our privacy policy, please do not hesitate to email us.

Delivery

Any date or period for delivery will be considered as an estimate only, although it is our policy to try to fulfil standard delivery orders within 5 working days and next day deliveries on the specified day. We cannot be held responsible for delays in the delivery caused by our suppliers, or any other third party. All goods are sent to the delivery address stated when purchasing goods. Order total must be £99 or over after any promotion code has been applied to qualify for Free UK Delivery.

Acceptance

You will be required to inspect goods within a reasonable time after their receipt and you will be deemed to have accepted the goods unless you notify us that you want to return your order by sending the goods back to us within 14 days from despatch date. Your statutory customer rights are not affected

Security

We feel that it is important for you to able to shop online with confidence so we have created a secure transaction environment for you using a combination of both established and innovative techniques to ensure the integrity of all sensitive data. All communication and information transmitted on-line is encrypted using complicated logarithm combinations. This is in addition to the protection afforded you by your cardholder to prevent fraudulent use of the card in a "card not present" environment.

Refund and Exchange Policy

If you feel the products you have received from Gemini Woman do not meet your expectations, you are welcome to return any item in its original condition within 14 working days from despatch date for an exchange or refund. If you return items due to a defect in goods or incomplete or incorrect delivery we will pay for the cost of returning goods and offer a full refund or exchange. If you return items for reasons other than defects in the goods, or incomplete or incorrect delivery, you will be required to arrange and pay for the return of the items to us. Items must be returned to us with a Gemini Woman proof of purchase. Items must be returned unused, in perfect condition and in the original packaging. Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for packages lost or damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.

Refund and Exchange Policy in store

For items bought in our retail store we are happy to offer an exchange on unsuitable goods for items of the same value or gift vouchers, provided that they are returned with proof of purchase within 7 days. We do not exchange reduced or sale items.

Complaints

Should you have any reason to complain, please contact us on 01789 266894 or email us at customercare@gemini-woman.co.uk quoting the following information. Reason for complaint, date of purchase, till receipt number or order number.
If your dispute remains unresolved, you may be eligible to use the European Commission’s Online Dispute Resolution platform here.

Statutory Rights

All the information is given in good faith and is current at the time of distribution. Your Statutory Rights are not affected.

Supply

We reserve the right to refuse to supply any individual or company. The supplier of the goods featured is. Gemini Woman, 14/15 Wood Street, Stratford-upon-Avon, CV376JF VAT No. 420846172

Copyright

All material (including without limitation photographs) on this website is, unless clearly indicated to the contrary, subject to the copyright ownership of Gemini Ladies Fashions and may not be reproduced in any format and in any circumstances without the prior written consent of an authorised person within Gemini Ladies Fashions. Users may access and download the contents of these pages and store a copy on a temporary basis for the sole purpose of viewing the pages. Permanent storage, copying or re-distribution of these pages is prohibited. We encourage appropriate links to our website with prior permission from the web administrator.

Mobile Terms of Service

Last updated: June 29, 2023 The Gemini Woman mobile message service (the "Service") is operated by Gemini Woman (“Gemini Woman”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Gemini Woman’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Gemini Woman through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Gemini Woman. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to GeminiWoman or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Gemini Woman mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to GeminiWoman or email customercare@gemini-woman.co.uk. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your